Terms of Service

1. Acceptance of Terms

By accessing and using New Journey Immigration's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Services Provided

New Journey Immigration provides:

• Immigration consultation services
• Study abroad guidance
• Visa application assistance
• IELTS coaching
• University application support
• Document preparation assistance

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information
• Submit required documents in a timely manner
• Pay fees as agreed upon
• Follow our guidance and recommendations
• Inform us of any changes in your circumstances
• Respect our staff and maintain professional communication

4. Fees and Payment

Service fees are determined based on the complexity and scope of services required. Payment terms will be clearly outlined in your service agreement. Refund policies vary by service type and will be specified in your contract.

5. Limitation of Liability

While we strive to provide the best possible service, we cannot guarantee specific outcomes such as visa approvals or university admissions. Our liability is limited to the fees paid for our services.

6. Confidentiality

We maintain strict confidentiality of all client information and documents. Information will only be shared with relevant authorities or institutions as required for your application process.

7. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of New Journey Immigration and is protected by copyright laws.

8. Termination

Either party may terminate the service agreement with written notice. Termination conditions and refund policies will be as specified in your service contract.

9. Governing Law

These terms are governed by the laws of India and Canada, depending on the jurisdiction where services are provided.

10. Contact Information

For questions about these Terms of Service, please contact us:

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.